Frequently Asked Questions

What are our customers asking us?

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What languages are the letters offered in?

At this time, we only offer Mr. Quinley Adventures in English. More languages to come soon!

What if I want to subscribe more than one child?

To receive letters for multiple children, you have two options:

1. Subscribe each child individually to receive separate letters, so that each child receives their own personalized letter. The stories will be the same.

2. Add more than one name to one letter subscription to share. Follow the format below:

Example for 2 children:

First Name: Eric & Janine
Last Name: Smith
Nickname: Eric & Janine

Result: "Dear Eric & Janine,..."

Example for 3+ children:

First Name: Smith
Last Name: Kids
Nickname: Smith Kids or children

Result: "Dear Smith Kids,..." or  "Dear children,..."

What if my kid wants to write back to Annabelle?

At this time, we are unable to respond to letters written back to Annabelle. We recommend that you explain to your child that either it is just a story or that Annabelle is travelling and so she does not have a mailing address. 

What age group is this product for?

The full experience is best suited for ages 3-6. The stories are designed to be read by an adult to a child.  

When will my letters arrive?

You will receive letters twice a month. There is no exact day they will arrive, which serves to build excitement while your child waits for the mail! Check our Instagram stories to get notified when the letters are on their way 🙂

What are the stories about?

Each letter is a complete story in itself and often includes a mix of fiction & non-fiction, animals and helping those in need.  We do not write on the topics of politics and or religion. 

Who do I contact if there is an issue with my subscription?

You can use our contact form or email any issues to and we will do our best to respond within 24 hours. 

Do you have any oher products or services? 

At this time, we don't offer additional products. But please follow us on Instagram to stay tuned!

Are the letters an on going/continuous story?

No, each story is one complete story, separate from all the rest.

Is your product better suited for boys or girls?

Our product is gender neutral.  As long as your child enjoys story time they will love the experience. 

start your adventure

Made in Canada

From beautiful British Columbia
Printed in Vancouver - BC

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